Privacy Policy
Last updated: March 10, 2026
1. Introduction
Nexio (“we”, “our”, or “us”) is operated by Masteret Labs. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Nexio mobile application (the “App”).
By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you sign in using Apple Sign-In or Google Sign-In, we receive your name and email address from the identity provider. If you use the App anonymously, no personal information is collected.
2.2 Photos
When you scan a business card, the photo is processed by our AI to extract contact information. The photo is compressed on-device and uploaded to secure cloud storage (Supabase) so you can access your collection across devices. Photos are stored in a private bucket accessible only to your account.
2.3 Contact Data
The AI extracts contact details from your business card photos, including names, phone numbers, email addresses, job titles, company names, and addresses. This data is stored securely in our database and associated with your account.
2.4 Device Information
We generate a random device identifier stored locally on your device to manage your free scan quota. This identifier is not linked to your personal identity.
2.5 Purchase Information
Subscription purchases are processed by Apple through the App Store. We use RevenueCat as a subscription management layer. We do not collect or store your payment card details.
3. How We Use Your Information
- App Functionality: To scan business cards, extract contact information, save your collection, and sync data across devices.
- Account Management: To associate your scans with your account so you don't lose your data.
- Subscription Management: To verify your subscription status and provide premium features.
4. Data Sharing
We do not sell, rent, or trade your personal data. We share data only with:
- AI Processing (OpenRouter/Google Gemini): Business card photos are sent to the AI model for data extraction. The AI provider does not retain photos after processing.
- Cloud Storage (Supabase): Your collection data and photos are stored securely in our Supabase database.
- Subscription Management (RevenueCat): Anonymous subscription status is managed through RevenueCat.
5. Data Security
All data is transmitted over HTTPS (TLS encryption). Photos are stored in private Supabase Storage buckets with row-level security policies. We use Apple's DeviceCheck framework for additional security.
6. Data Retention
Your account data and contact collection are retained for as long as you maintain an account. You can delete your account and all associated data at any time from the App's Settings page.
7. Children's Privacy
The App is rated 4+ and does not knowingly collect personal information from children under 13. The App can be used anonymously without providing any personal information.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Use the App anonymously without creating an account
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at nexio@masteretlabs.com.